Returns & Cancellations

Returns can be made within 30 days of placing your order.

All returned items should be wrapped and well packaged so that the packaging is not damaged. Return all items with original packaging and the tags must still be attached. You may not tape or paste anything directly on the product’s original packaging.

How to handle your return:

• Register your return.

• Pack the products carefully and seal the return package.

• Fill out the commercial invoice and attach it to the outside of the parcel if your return is sent from the outside of the USA.

• If you received a return label, drop off the package with the courier that is stated on the label. Otherwise you can take it to any courier of your choice and send the package to:

ZAKY’S LITTLE LOVE
Dubai, United Arab Emirates
(+971) 565-570283

How do I make an exchange?

Exchanges can be made within 30 days of placing your order.

How to handle your exchange:

• Register your exchange via the button above.

• Pack the products carefully and seal the return package.

• Fill out the commercial invoice and attach it to the outside of the parcel if your return is sent from the outside of the EU. The commercial invoice is not required for UK returns.

• If you received a return label, drop off the package with the courier that is stated on the label. Otherwise you can take it to any courier of your choice and send the package to:

ZAKY’S LITTLE LOVE
Dubai, United Arab Emirates
(+971) 565-570283

Can I return items bought on sale?

Of course, we want you to be satisfied with your product! We want you to have the opportunity to open the package and look more closely at the product no matter if it is bought on sale or at full price.

Offers that generate a discount when you shop for a certain amount does not apply if you decide to return items. You will not be able to keep your discount if the items you keep add up to an amount lower than the threshold.

For example, the offer states that if you buy for $100, you
receive a discounted price of $20.
You buy for $140 and than return items for $50, this gives you the total amount of $90 which is below the threshold. You will not keep your discount in this case.

If you have used an offer, for example “buy 3 pay for 2” and you wish to return one item, you have to
return all items. This offer is a package deal and you will not be able to keep that offer if you return an item.